Privacy Policy
Privacy Policy
Effective Date: May 1, 2025
Piedmont Social Service Consultants, Inc.("we," "our," or "us") respects your privacy and is
committed to protecting the personal information you share with us. This Privacy Policy outlines
how we collect, use, store, and protect your information when you visit our website or engage
our services.
Information We Collect
We may collect personal information when you:
- Submit an appointment request or contact form
- Request assistance or consultation
- Subscribe to a newsletter
- Complete an intake or eligibility form
This information may include:
- Name, address, phone number, email address
- Date of birth or demographic details
- Social security number or government identification (for benefits-related services)
- Health, income, or legal documentation voluntarily provided
- Communication preferences
How We Use Your Information
We use your information to:
- Respond to your inquiries and provide services
- Help complete benefit applications and documentation
- Schedule and confirm appointments
- Provide advocacy, case management, and social service support
- Improve our services and website experience
- Comply with applicable legal requirements
We do not sell, rent, or lease your personal information to third parties.
Data Protection & Confidentiality
We take reasonable steps to safeguard your personal information, including:
- Password-protected files and encrypted communications
- Secure storage of physical and digital client records
- Limiting access to authorized staff and consultants only
- Following HIPAA-compliant practices where applicable
Your information will only be shared with third parties (such as government agencies or legal representatives) with your written consent, unless required by law.
Cookies & Website Analytics
Our website may use cookies and similar tracking technologies to improve your browsing experience. These tools may collect non-personal information such as:
- Browser type
- IP address
- Device information
- Pages visited on our site
You can disable cookies in your browser settings, although some features of the site may not function properly without them.
Your Rights
You have the right to:
- Request access to the personal information we have about you
- Ask for corrections to inaccurate or outdated information
- Withdraw your consent at any time
- Request deletion of your data, subject to legal retention obligations